Your Operator — Contact Information
Michael Bruer — GOAL Investment Inc.
(815) 893-2358
support@goalinvestment.biz
Available for urgent issues any time · Routine support Mon–Sat 8am–8pm
Your GOAL OS operator is Michael Bruer. He is the person who set up your system,
knows your network, knows your devices, and is your first call for anything
related to your technology.
Do not call a random tech company. Call Michael first.
In most cases he can fix it remotely without setting foot in your home.
What Was Set Up In Your Home
During your GOAL OS installation, the following was completed:
| Device |
Location |
What It Can Do Now |
| __________________ |
__________________ |
Wake remotely · Voice control |
| __________________ |
__________________ |
Wake remotely · Voice control |
| __________________ |
__________________ |
Wake remotely · Voice control |
| __________________ |
__________________ |
Wake remotely · Voice control |
| Tesla ____________ |
Driveway / Garage |
Wake · Lock · Unlock · Climate · Status |
| Alexa __________ |
__________________ |
Voice announcements · Remote commands |
What GOAL OS Does For You Every Day
Your GOAL OS system is running in the background at all times.
Here is what it is doing without you having to do anything:
1
Watching your network. If a device goes offline unexpectedly, your operator is notified.
2
Monitoring your vehicle. If the system detects an unusual driving pattern — sudden stop, extended idle — your operator receives an alert with your GPS location immediately.
3
Ready to wake anything. Any device in your home can be turned on remotely by your operator — no matter where he is.
4
Keeping your system updated. Your operator maintains the system, runs health checks, and improves it over time.
Your Alexa — What It Can Do Now
Your Alexa device is now connected to the GOAL OS network. Your operator
can send spoken announcements to your Alexa from anywhere in the world.
You can also use your Alexa voice commands as normal.
Example: If your operator needs to reach you urgently —
your Alexa will speak out loud in your home, even if your phone is silent.
You do not need to do anything to maintain this. It runs automatically.
Your Vehicle — Tesla Guardian System
⚠ YOUR VEHICLE IS BEING MONITORED FOR YOUR SAFETY
Because you have a Tesla, your GOAL OS system includes the Charles Guardian —
a safety monitoring system that watches your vehicle while you are driving.
How it works: Every 60 seconds while your car is in motion,
the system checks your speed, your location, and what gear the car is in.
If it detects something that looks like a medical emergency —
sudden stop, car idling in Drive for too long — your operator
receives an immediate urgent alert with your GPS location.
What your operator does: He calls 911 with your exact coordinates.
He does not wait. He does not guess. He acts.
You do not need to press a button. You do not need to call anyone.
The system watches so you can drive with confidence.
If Something Is Not Working — Do This First
1
Do not panic and do not reboot everything. Call or text Michael at (815) 893-2358 and describe what is not working.
2
If the internet is down — call your internet provider first. GOAL OS requires an internet connection to communicate with your operator.
3
If your computer will not turn on — text Michael. He may be able to wake it remotely. If not, he will come to you.
4
If your Tesla app does not respond — this is a Tesla issue, not a GOAL OS issue. Open your Tesla app or call Tesla support. Notify Michael so he can check the guardian status.
Frequently Asked Questions
Can Michael see what I am doing on my computer?
No. GOAL OS can wake your devices and monitor your network health. It does not access your files, your screens, or your personal data.
Is my Tesla information private?
Yes. Your Tesla access token is stored only on the GOAL OS machine. It is not shared with anyone. Michael uses it only to monitor your vehicle safety and perform commands you have authorized.
What happens if I get a new device?
Call Michael. He will register the new device with the system on his next visit or remotely if possible.
What happens if I move or change my WiFi password?
Call Michael before you change the WiFi password. He will update the system so nothing breaks.
How do I cancel or change my service?
Call or email Michael directly. There are no hidden contracts. He will work with you.
Your Operator
Michael Bruer
Director of Operations
GOAL Investment Inc.
(815) 893-2358
support@goalinvestment.biz
Service Date
______________________
Client Name
______________________
Client Signature
______________________