GOAL Investment Inc.
GOAL Investment Inc.
Insured & Bonded  |  Est. 2013  |  Crystal Lake, IL
✦ Built for Property Managers & Landlords

Your Tenants Have
Questions at Midnight.

An AI that answers maintenance requests, lease FAQ, and move-in questions 24/7 — in your brand voice, under your name, without waking you up.

Build My Tenant AI → See How It Works
73%
of tenant maintenance requests come outside business hours
4.2x
longer tenant retention when communication response is under 1 hour
$0
cost per tenant interaction after setup — unlimited questions handled
24/7
your AI is live — nights, weekends, holidays, no exceptions
✦ The Reality

What Managing Properties Actually Looks Like

  • Tenant texts at 11pm about a dripping faucet — you're awake now
  • New tenant calls five times asking questions answered in the lease
  • Maintenance request comes in — you play phone tag with contractors for 3 days
  • Prospective tenants ask the same 8 questions on every inquiry call
  • Showings get no-showed because the prospect couldn't get a quick answer
  • Move-out disputes because tenant claims they "never got the rules"
✦ What Changes

Your AI Handles It All

  • Maintenance requests logged, categorized by urgency, and routed to the right contractor automatically
  • Lease FAQ answered instantly — quiet hours, guest policy, pet rules, parking, utilities
  • Prospect questions answered 24/7 — availability, pricing, pet policy, application process
  • Move-in / move-out checklists delivered on demand, documented and timestamped
  • Emergency escalations routed to your phone — non-emergencies queued for morning
  • Every interaction logged — full tenant communication history in your dashboard
✦ Always On

While You Sleep, It Works

Your AI doesn't take weekends. Doesn't call in sick. Doesn't charge overtime. Every hour of every day, it's representing your property professionally.

12A
Answering
3A
🔔 Maintenance Request
6A
Answering
9A
🔔 Prospect Inquiry
12P
Answering
9P
🔔 Lease Question
✦ Real Example

What a Tenant Conversation Looks Like

Sunday night. 11:47pm. Without your AI — your phone rings. With it — this happens instead.

📱 Tenant Chat — Sunday 11:47 PM
TENANT
Hey, the heat stopped working. It's 58 degrees in here, I have a baby.
YOUR AI
That's a priority situation — I've logged this as an emergency maintenance request. A contractor will contact you within 2 hours. In the meantime: check that your thermostat is set to HEAT (not COOL or AUTO) and that the breaker for the furnace hasn't tripped. Is the furnace making any noise at all when it tries to run?
TENANT
No noise. Checked the breaker it's fine. Thermostat says heat but nothing happens.
YOUR AI
Understood — sounds like the furnace isn't igniting. This has been escalated to emergency priority and sent to the HVAC contractor on your property's service list. You'll receive a call within 90 minutes. I've also notified the property manager. Is there anything else I can help you with tonight?

You wake up to a notification. Problem handled. Contractor dispatched. Tenant calm. You slept.

✦ What It Handles

Every Situation. Already Covered.

🔧
Maintenance Requests
Logs every request with timestamp, description, and urgency level. Routes emergencies immediately, queues non-urgent items for your review. Full audit trail for every unit.
📄
Lease FAQ
Guest policies, pet rules, parking, trash schedules, quiet hours, utilities — every question answered from your actual lease. Consistent answers every time. No more "I didn't know that."
🏠
Prospect Inquiries
Unit availability, rent pricing, pet deposits, application process, school district, neighborhood — answered instantly. Prospect captured with contact info and showing request.
📦
Move-In & Move-Out
Checklist delivery, utility transfer instructions, key pickup details, deposit return timeline — all documented and timestamped. Eliminates the "I never got that" dispute.
🚨
Emergency Escalation
Flooding, no heat in winter, gas smell, electrical issue — AI identifies emergencies, gives immediate safety instructions, and calls you. Non-emergencies never wake you up.
📊
Full Communication Log
Every interaction logged with tenant ID, timestamp, category, and outcome. Your complete tenant communication history — searchable, exportable, defensible in court.
✦ Simple Pricing

One Monthly Fee. Unlimited Tenant Interactions.

No per-message fees. No usage caps. Flat monthly rate regardless of how many units or how many questions your tenants ask.

Starter
$199/mo
Individual landlords — up to 10 units
  • Branded tenant AI — your property name
  • Maintenance request logging
  • Lease FAQ — trained on your document
  • Emergency escalation to your phone
  • Lead capture for prospect inquiries
  • Email support
Apply — Starter
Most Popular
Pro
$349/mo
Property managers — up to 50 units
  • Multi-property AI network
  • Dedicated IVR phone number per property
  • Contractor routing integration
  • Move-in / move-out documentation
  • Full tenant communication dashboard
  • Prospect intake + showing scheduler
  • Priority support — 24hr response
Apply — Pro
Enterprise
$599/mo
Management companies — 50+ units
  • Unlimited units across all properties
  • Multiple branded AI agents by property
  • Custom workflow integrations
  • Full audit trail — legally defensible logs
  • HOA board communication module
  • Dedicated account manager
  • White-glove onboarding
Apply — Enterprise

One-time $250 setup fee. Live within 14 business days. Cancel anytime.

✦ Questions

Straight Answers

How does the AI know my lease rules? +
You send us your lease document, house rules, and FAQ list during setup. We train the AI on your actual policies. It won't answer questions about rules you haven't specified — it captures those and routes them to you.
What counts as an emergency escalation? +
You define it — we configure it. Typical triggers: flooding, no heat below 32°F outside, gas smell, electrical hazard, security breach, fire. Everything else goes to your morning queue unless you specify otherwise.
Can it handle multiple properties with different rules? +
Yes — Pro and Enterprise plans support multiple property profiles. Each property can have its own lease rules, emergency contacts, and contractor list. The AI knows which property the tenant is calling about and responds accordingly.
Is the communication log admissible as documentation? +
Every conversation is timestamped, logged, and associated with the tenant's contact info. It creates a clear record of what information was provided and when. Consult your attorney on specific admissibility questions — but it's significantly better than no documentation at all.
Can tenants reach a real person if they need to? +
Yes. The AI can be configured to offer a callback request for tenants who want human contact. It captures their issue and preferred callback time so you can respond on your schedule — not at 11pm.
✦ Let's Build It

Apply for Your Tenant AI

Takes 3 minutes. We respond within 24 hours.

We review every application personally. No spam. No sales pressure.

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